Allbritten » About us

Lifetime Warranty

andread — Thu, 23 Jun 2011 21:05:47 +0000

Never Spend another Dime to Repair your Heating and Air System!!

Allbritten Plumbing, Heating and Air now offers a Lifetime Warranty!!

Allbritten Plumbing, Heating and Air systems now come with a Lifetime Workmanship Warranty, a 2-Year Money Back Guarantee and a Lifespan Equipment Parts and Labor Warranty on almost all Carrier brand heating and cooling systems!

Can you believe that?! Can it get any better than that?

Call for more details or schedule an appointment.

New- Online Surveys

andread — Thu, 16 Dec 2010 19:55:53 +0000

You can fill out a survey online!

You can learn a wealth of knowledge about our company, our services, and what other think about us online. You can schedule an appointment for service, an energy audit or a free estimate on replacements with us online. Now, you can fill out a customer survey with us online. Doesn’t get much easier than that!

If we have come out to your home or business and performed any type of service for you, you can fill out a survey to let us know how we did. It would be much appreciated. We take these seriously, and compliment those members on our team appropriately, and learn from our mistakes as well. Our company thrives because of customer surveys/comments and customer referrals.

AND…the best part is, when you fill out a survey, you will be entered in a MONTHLY GIVEAWAY. We will post the winner online (first name and last inital only, of course) the first week of the month, and also contact the winner directly to inform them. Good luck!!

Service Call Survey

Installation Survey

Newest Radio Ad

andread — Fri, 14 May 2010 21:34:21 +0000

Radio, radio and more radio. This ad is brand new! Hot off the press! Ray talks about servicing your unit BEFORE the heat starts, and BEFORE it’s 120 degrees and it breaks down. You don’t want to wait until we are booked a week or two out and everyone else is hot too! Preventative maintenance is what a tune-up is. Just like with your vehicle- you tune it up, change the oil, rotate the tires, check the filter, etc. You do this to prevent something breaking down that would be a much bigger cost. This is how we help with your a/c and heating unit. We check for leaks, cracks, check/change the filter, clean dust and debris out…you get the point. A whole 21-point inspection for ya! Check out the ad by clicking below.

Allbritten May Tune-up Special

Quail Lake Easter Egg Hunt

andread — Tue, 13 Apr 2010 20:10:39 +0000

At the end of March, we partnered in sponsoring an Easter Egg Hunt event at Quail Lake. We helped provide the plastic eggs for the hunt (about 1,100 eggs total!) and got the privilege of setting up a table for the kids to play bubbles.

We had a blast in that cool, windy, but gorgeously sunny weather with the local homeowners. Thanks for letting us take part!

We are….

andread — Mon, 01 Mar 2010 14:14:22 +0000

At Allbritten we seek to develop long-term relationships with our customers by providing the most professional, competent and reliable service in the industry. That means offering top-quality products, expert technical work and secure guarantees that allow you to purchase with confidence. We are committed to exceeding your expectations with everything we do.

TRUST CERTIFIED

All of our technicians have undergone stringent background checks and drug screens. Allbritten receives high scores based on third party and company customer surveys. Each technician receives a minimum of 100 hours of “on-the-job-training” each year.

GOLD SEAL INSTALLATION PROCEDURES

We use only the finest AGA, UL and Energy Star certified products and materials; we will include all city and state permits and our company is licensed, bonded and insured. Our goal is to give you first-class installation that is both technically and aesthetically superior. And when your job is complete, we will review all operation and maintenance procedures.

100% SATISFACTION GUARANTEE

We back every job with 100% Satisfaction Guarantee: during the first year, if you are not completely satisfied with our products, our service or our people we’ll simply remove our equipment within thirty days and refund your money.

BETTER BUSINESS BUREAU

We are an accredited Better Business Bureau Member and have received an A+ rating by this organization.

Follow us on Facebook

andread — Sun, 28 Feb 2010 19:34:39 +0000

Become a fan of Allbritten on Facebook. We will post do-it-yourself tips, the latest deals & specials, and anything we feel would help you keep your home comfortable and safe. You can ask questions, leave comments, post pictures of our guys working at your home, etc. This, combined with our website, is be ALL you need for your plumbing, heating, air conditioning and indoor air quality needs!

Code of Ethics

andread — Mon, 08 Feb 2010 19:27:07 +0000

Allbritten Plumbing, Heating, & Air Conditioning

“The Company with a Conscience”

Code of Ethics

Customers

We will serve our customers with integrity, competence, and objectivity

We will deliver to our customers more than we promised through value added services

We will perform our work to meet technical codes or better

We will explore each customer situation in sufficient detail and gather enough facts to gain understanding of the problem, the scope of work needed, and all the possible benefits our recommendations may provide our customers

We will respect each customer’s home and property and leave them as clean as we found them

Employees

We will treat our employees fairly

We will assign personnel to each job in accord with their experience, knowledge, and expertise

We will foster training for all our employees on an on-going basis to improve and uphold high performance standard

We will hire only personnel of high personal integrity

Professional Responsibility

We will perform jobs for which we are qualified by our experience and technical competence

We will make quality service the trademark of the jobs we perform

We will stand behind our work. We will promptly address and perform to our customer’s complete satisfaction any issues regarding material or workmanship on our work

We will not provide services to a customer under terms or conditions that might damage or compromise the integrity of our trade and profession

We will not advertise our services in a deceptive manner

We will maintain a professional attitude and behavior toward those we serve, our fellow contractors, our own employees, our suppliers, and the public at large

Earnings

We will agree with our customers independently and in advance on the basis of our fees. They will be reasonable, legitimate, and commensurate with the quality or services we deliver and the responsibility we accept

We will make it an imperative to maintain a profitable business as part of our responsibility to our employees, families, and customers

We will listen to our customer’s concerns about price, mindful of the honest value received by the customer and our need for an honest profit

Social Responsibility

We will be good corporate citizens

We will protect the health and safety of our communities by sharing knowledge of new environmental developments and technological advancements with the communities we serve

We will contribute money, time, and labor to charitable causes