Check out our reviews!
John J. Eichmann
02:13 09 Nov 17
Had an issue with my heater and called for service at 2PM. Ian C and partner were on site by 4:30PM. They were a clean cut and professional duo. They explained what they would do and invited me to observe or ask any questions I may have. They troubleshot by system thoroughly and provided a detailed synopsis and recommendation. I felt very informed and comfortable working with them. Straight forward, professional and knowledgeable. Great experience.
20:34 13 Dec 17
Pool Yang came to replace our furnace humidifier pad as part of our semi-annual maintenance agreement with Allbritten. He arrived a few minutes early for the appointment window and replaced the pad in a very short time. He was very courteous upon arrival making sure he introduced himself and giving us his card. His work was very professional and done very cleanly. Over the years our experience with Allbritten/ABC Cooling has been very professional, courteous and satisfying and is the reason we have their semi-annual maintenance agreement for our HVAC PM.
15:40 23 Dec 17
Jonathon has been to my house before and has done an exemplary job both times. He is quite knowledgeable and careful as well as very clean. Jonathon is polite and there is no charge for a related return visit. For any future plumbing needs, I will request Jonathon!
22:30 09 Nov 17
Great to see that after returning to Fresno from a 2 1/2 years absence that some things remain as good as ever. I had Allbritten in the past for my heating and air conditioning needs and they have always been very reliable. I am having their yearly maintenance service again because they kept my unit in great shape in the past. Thank you Allbritten, Chad was great and I will look forward to seeing him again in the future!
23:22 21 Dec 17
Juan has been out here at least 5 times on various items to repair. He is Wonderful and very considerate!!! It took the warehouse/supply place 2 times to get everything correct but let me know what was going on and fixed the problem. He is GREAT!!
21:23 08 Jan 18
Customer service is absolutely amazing from start to finish. I called into their office at 10:30 am to report my heater was not coming on, i was greeted by Mindy, who was friendly and understanding. She was able to get a service technician out the same day between 11-1 with a call to confirm when Mike S. was in his way. I got a call at 11 to say he'd be there in 15 minutes. Mike S. arrived with a business card in hand and had already read over the previous repairs before coming in. (Allbritten had been out a couple months prior to repair another situation we had with wiring.) Mike asked pertinent questions as he looked over our thermostat and then went into the basement to get started. He took photos on his phone to show me the problem and explained in in a matter I could understand. Mike then gave me the options to repair. I decided to go with his recommendation. He came inside, made some changes on my thermostat, because it wasn’t installed properly the first time, and then tested the AC and heater. Mike stated he tries to make sure customers are treated and taken care of the way he would want his wife taken care of. Nothing pushed or sold to her that wasn’t needed, to fix things in the cheapest, best way possible. I truly appreciated Mike S. as I am completely ignorant when it comes to these things. I trusted he was not going to take advantage of the situation and push things I didn’t need. He was very friendly and made me feel at ease. From Mindy to Mike S., It has been a pleasure to work with Allbritten!
Elayne Johnson Mendoza
03:26 14 Jan 18
Service and Technician were both excellent. I rec'd a phone call 1 hour before the technician arrived and he was very friendly and insured my service was done to my complete satisfaction before leaving. I called one day then received service the next. I highly recommend Allbritten, and yes, they do wear covers on their shoes so floors are never dirtied.
20:14 22 Feb 18
Called Allbritten at 9 o'clock , Zak was here at 10 o'clock. Zak got everything fixed in 1 hour .And we were good to go. Oh, he fixed my toilet . It was leaking from the bottom. And you know what that means. I called Allbritten cause I wanted it fixed the first time.
06:33 08 Dec 17
Very friendly staff. Great field service workers, Zack and Juan did a great job replacing my kitchen faucet and answered any questions I had. They cleaned everything up after they where done and even wiped down the sink. I love the fact that they wore shoe covers right when they got to the door (we don’t wear shoes in my house) I didn’t even have to say anything! Great job Albritten, we will definitely be using you again, if needed.
20:23 04 Jan 18
Travis came out on our second call because somehow the the first duo that came out disabled our heating system. The initial call was for a winter servicing and our heating/cooling system was working fine but not after the first crew got done with it. The first crew left us in the lurch and I called the office back and they sent Travis out. Travis did a great job! He was personable and concerned about the situation. He said that he would get the system working and he did. After considerable troubleshooting, Travis determined that the white thermostat wire connected to the unit on the roof was broken inside the wire coating. Travis, cut the wiring back and reconnected the wiring and that was the fix to a problem that we didn't have before the first crew came out. I appreciate Travis's diligence and professionalism especially after the first crew created the problem and couldn't figure out what was going on. I believe the first crews assumption was that there was a problem with the thermostat when they had in fact broken the wire to the unit on the roof somehow. I will have Allbrittens's come back out in the future but It will be Travis and not anyone else.
00:07 14 Mar 18
Always a pleasant and thorough service. This is the first time Julian came to my house and he was professional and kept his workplace neat and tidy. He informed me of chemicals used to clean the AC coils to keep my pups away until the ground soaked it up for safety! Always appreciate the hard work Allbritten company and their employees do! A HUMONGOUS THANK YOU (and hug) from a loyal customer.
01:09 22 Mar 18
Juan came to repair some things a previous plummer from a different company had overlooked or messed up...He also repaired several new plumbing issues in a very professional and timely manner. He was well organized and informative. He was great about giving us options that were within our budget. He was skilled, candid and friendly. Thank you Juan!!
06:06 05 Apr 18
Mike, Jaime, and the customer service attendant gave me the best customer service! As a new home owner and in need of an initial inspection and service the Allbrittan team went above and beyond to take care of my needs! Strongly recommend this company. Polite, respectful, kind, knowledgeable, and great at what they do!
00:55 12 Apr 18
I am so pleased with the work Mike did diagnosing my A/C unit today. He is friendly, positive, very knowledgeable, and explains issues completely and honestly. I recommend him highly!
21:06 13 Apr 18
Jonathan was fantastic! He was quick and so helpful with my problem! As a busy mom, I appreciate how quick they came and helped with my plumbing problem. I love how they call before they come so you know when to expect them. Jonathan was also able to give me a few tips on how to prevent the problem for the future which was great! Definitely will call and use again and again!
17:39 19 Apr 18
Zack from Allbritten did a wonderful job of diagnosing the concern I had with a kitchen faucet. He contacted the manufacturer and learned the part was under warranty. Part has been ordered and am just waiting for it to be delivered.Zack was professional and explained what he was doing every step of the way. I would not hesitate to recommend or have him back for future issues.
14:56 26 Apr 18
Mike Sarinana came out to my house 04/24/18. What a great personality and very informative. I love the people who are employed by Allbritten! Thank you for excellent customer service Mike!
17:58 08 May 18
Amazing customer service. Service Technicians are polite and helpful. They explain everything and make sure I dont have any questions. The also are very great with my animals which makes a huge difference in our house.
19:55 11 May 18
Allbritten provided an annual checkup for our air conditioning unit. Phillip did an excellent job. He was very patient while explaining what we needed to do in an effort to get my aging system through another hot Clovis summer. Thanks to the entire crew at Allbritten especially Phillip, we should be "cool" !
19:43 22 May 18
This company is phenomenal. The technician today, Mike S, was kind, friendly but most of all knowledgeable. He answered questions I had regarding a condensation pan as well as explained all diagnostic tests he performed. My unit was serviced and I was given a checklist for everything that was covered as well as suggestions to possibly improve my unit. Mike was informative, pleasant and extremely professional . Hands down - the nicest and the most well put together service technicians I've ever encountered.
01:00 07 Jun 18
Our A/C compressor stopped working and they were able to give us a next day appointment. I received a call letting me know the technician would be on his way. Mike was able to diagnose the issue quickly and replaced a dead capacitor quickly. He was very friendly during the visit and explained everything completely. Very pleased with the service I received.
01:40 03 Jul 18
Allbritten/ABC heating and cooling is a very dependable, thorough and considerate business. From notifying us the name of the technician who would be coming, to putting protective booties over his shoes, to the follow up...the whole process was very considerate. Although there is some idea that they're expensive, I think everyone reliable charges more than we want. I just appreciate their diligence...plus they came out the same day in the middle of a triple-digit heat spell!
18:30 11 Jul 18
Richard was awesome!!! He thoroughly explained what was wrong with our unit, informed us of our options, and once we came up with a plan, got it taken care of quickly and efficiently, despite the heat!! He also answered some other questions that we had in general. Appreciate the quick service, and thank you for getting our unit back up and running!!
01:18 13 Jul 18
So we had an AC unit that wouldn't get below 80 degrees. After a pleasant talk with Mindy P., when I called in, she was able to schedule a Technition the same day. Joe P. Came out and not only addressed the current issues with our unit, but pointed out what the previous Technition, from a different company, did that had me concerned. Joe was obviously very knowledgeable and was amazing! Even though we have to use our Home Warranty for the repair, Joe was happy provide his advice one what they should do. And if that wasn't already great service, Joe P. Also informed me on what I can do year round to help maintain a working system. Thanks Allbritten! And Joe!
02:26 14 Jul 18
Very nice guy, I think his name was Eli, check my a.c. out and was very honest.. said there was nothing wrong with it it and that the system just had a hard time keeping up since it was older. Only thing, after speaking to the corporate a.c. contractor from my job, he asked if albritten checked my duct work. he suggested there may be a leak in it but I don't think that was checked since he didn't go up in attic.
19:20 21 Jul 18
Our A/C went out and we called to get service. We were happy that they said they could come out the next day. To our surprise, a couple hours later they asked if it would be okay if they came out today and that there was a rep in our area and that he could be here in 20 minutes. Happily we were only out of our A/C for a few hours. Richard B was very helpful and seemed to really enjoy his job. We thanked him for taking this late call (about 6 pm) and he said no problem at all. He was asked if he wanted to take the call (because it was the end of the shift) and he said no problem. Thank you Allbritten. Great service.
19:59 21 Jul 18
Allbritten workers came out the same day as called and located a leak in our AC where two tubes were rubbing. They added refrigerant for the night and returned early the next morning and replaced the tubes and added more refrigerant. Equipment was still under warranty so there was no charge. We have always been very pleased with the prompt, courteous and efficient service from the Allbritten company.
13:41 25 Jul 18
I have been using Allbritten since 2012. Customer service is on point with this company and their staff, not to mention their pride in their quality of work. Miguel and Dennis proved that when they came out to put in my new ac unit and air ducts. My ac unit went out during the triple digit heat wave and they made sure my family and I were cool and comfortable during the installation. Both were very polite, friendly and trustworthy. I appreciated the fact that Miguel would explain to me what was being done and why during the course of the installment. Definitely would recommend to everyone.
23:28 25 Jul 18
I'm giving 5 stars because of the time and care they put into taking care of our AC unit each time they come out. Our AC is buggy and yearly when it gets super hot or super cold it needs love and attention. Allbritten come out and provide that each and every time. The only sassy response I have is that I called at 6/7pm and they couldn't come out till the next afternoon. So, obviously, not a deal breaker at all, lol. They're great and we signed up for the protection/service deal they do. It's worth it's weight in gold. Keeps our finicky AC happy.
14:45 05 Aug 18
GREAT SERVICE! Fast too! I called Monday to schedule a AC tune up and they were able to come later that week! The staff was very nice and very helpful! Ryan G was on time, friendly, and very professional! HIGHLY RECOMMEND ALLBRITTON AND RYAN G!
01:11 01 Aug 18
Joe was very professional and courteous about our home. He educated us on what the issues were and fixed what was needed. He made recommendations and was very honest. I will definitely ask for him in the future. Thank you Joe and Albritten family!
James or Julie Ryan
18:51 19 Sep 18
Excellent service as always. On time, in uniform take care of business. Answers any questions you might have. A real professional company. Really nice to do business with.
04:34 20 Sep 18
I’m so happy I found Allbritten!We had great service with our AC past July. Unfortunately I had difficulty putting in a review for that technician. He opened our eyes and your doors to your company. We appreciate your workers.So since we had great experience with your AC SERVICE we decided to call on you for our plumbing problems.Aaron K came to our home today, introduced himself and made me feel comfortable to let a stranger into our home. He was very professional and down to earth.He consulted me with all my multi plumbing issues. He explained everything, his findings, options and plans.He fixed my master bedroom shower immediately. It hasn’t been used for over a year because I didn’t know who to call or trust. I am so happy.He fixed my tub shower and replaced the kitchen faucet. It’s all working perfectly now.He is going to return and do more work for us.Aaron is very informative, I learned a thing or two. He was respectful and considerate of my home.To top that off...he cleaned up after he was done!!! Not a trace that there was plumbing work done!!!I am so refreshingly pleased.THANK YOU AARON!!!THANK YOU ALLBRITTEN!!!
20:13 02 Oct 18
We had James out today for a clogged drain causing the kitchen sink and laundry to back up into each other and overflow. What should have been a routine snaking turned out to be a bit more complicated to to some funky plumbing inside the wall. James was very professional and prideful in his work and went above and beyond to make sure he handled our clog. He could have tried to sell us on a costly re-piping or plumbing modification but he took the extra time to get the issue resolved with out any major plumbing work or major cost. i would highly recommend James and will definitely being using him for any future needs.
01:45 04 Oct 18
Juan R. checked my heating as part of my maintenance program. He was courteous, respectful and knowledgeable as he explained the status of my heating system. I've used Allbritten for many years and have always been very pleased with their service.
17:12 12 Oct 18
We have used Allbritten for many years. From the time we purchased our A/C from them, we have had a contract for them to service our unit twice a year and have been very pleased with their work. Today Blake A. came out; and as usual for Allbritten staff, the office let me know he was on his way; and when Blake got here, he introduced himself and was professional and efficient. I didn't even have to ask him to lock the gate when he was done; he reported that he had done so. Thank you Blake. I highly recommend Allbritten. They're a great company and do a good job.
22:17 16 Oct 18
I can't say enough about the service we received from Allbritten!! When our AC broke, Mike came out the very next morning and was a true expert!! Although the news was bad, we had another kind man, John come out that same afternoon and we were able to coordinate our brand new appliance activity immediately. Next week, voila, we will be back in cool air!! Professional, prompt, courteous, and best of all, local!! Thanks everybody at Allbritten for making this problem of ours a breeze to fix!!
21:34 15 Oct 18
Every call with Allbritten/ABC has been great. All the office staff and field guys are awesome and do a awesome job!!!! We would not use anyone else for the service and maintenance on our unit.
18:38 19 Oct 18
Allbritten Heat Cool Plumbing is an amazing company. They were there with my family through the whole process of installing a new AC heater unit very friendly staff very knowledgeable technician and they made it a priority to have my AC up and running before they left for the day...I recommend this company For all you are air-conditioning and heater unit Repair ,inspect ,service ,any of that any of it at all
20:41 25 Oct 18
Excellent service. The job that I called for was taken care of efficiently with generous pricing. In addition, I asked for advice on another plumbing issue. James was very generous with his time and assistance.
10:13 26 Oct 18
My technician showed up on time. He did a thorough examination of my ac and provided pictures of the before and after af my service. He did a great job. My ac is shooting out penguins and polar bears...nice and cool now. Thank you Allbritten
17:21 01 Nov 18
Juan showed up early in the appointment window and promptly helped us fix a small leak in our kitchen faucet. He also cleaned out the drain from the dishwasher in just a few minutes. He also went the extra mile to check on getting us a new faucet assembly under warranty, which was a nice surprise! He did a great job and even made sure he was wearing boot protectors any time he was in our home....very impressive. A great experience from beginning to end, thank you Juan and Allbritten!
19:32 08 Nov 18
My experience with Allbritten has been very good and today I joined their maintenance program for heating and air conditioning service. Will be great to have someone to call me automatically and schedule that. Aaron did a great job today, fixed the problem I called about and another that I hadn't called about. Great service, prompt and careful.
04:08 09 Nov 18
Jaime and Eric arrived within the time frame scheduled for a Heating Season Maintenance. Both were very professional. Jaime explained what was being done and completed as explained. Parts were being delivered after lunch and the job was completed soon after. Thank you for a job well done.
03:26 28 Nov 18
Pool was professional, thorough, and friendly! He answered all of my questions and made sure I understood what was done. I would definitely recommend Allbritten to anyone looking for good honest service! Thanks Pool!
02:09 30 Nov 18
We have been using Allbritten for years and the technicians that come out are generally always very polite, courteous and professional. We have used them for hotwater heater installation, to central heat and cooling maintenance to plumbing issues. We will continue to use them as long as they continue to provide good service.
19:17 03 Dec 18
I was scheduled for a routine maintenance check on my furnace. However during the service the check-up was not able to be completed due to the pilot valve not sending gas to the igniter. The Service rep is working on getting us a quote on replacing the pilot valve, heat exchanger (due to the condition of that component) and then a full quote on replacing the furnace unit. The unit is from 1980, so it has had a long life. We are thankful that Allbritten is willing to give us this information so that we can make a well informed decision moving forward.
Professional, courteous. Good experience.
Timely, knowledgable field rep who gave qood service and gave suggestions for the future.
Allbritten has very profesional and knowledgeable service men. I've had them do AC and plumbing work for me several times.
Quality service and polite representatives.
Eli Flores was great! He was on time, professional, thorough, and took the time to explain the process.We will definitely be using Albritten for all our future HVAC needs.
Allbritten service is fast, thorough, and affordable. Our service provider was Mike S.. He was on time, friendly, and took pictures of the HVAC unit on our roof before and after he made sure it is ready for cold weather. Great company!
Jimmy & Cesar were by far 2 of the MOST courteous, respectful, punctual and friendly repairmen that I have had to lean on and trust. They took the time to explain the situation to me, in simple English so that I can understand. I only give credit where credit is due!
James David Sills
My Toilet Had A Problem But James Got It Fixed ! I Would Recommend Allbritten To All My Family Members And Friends.
Great place to work for and great customer service!
Allbritten is wonderful! Juan C. came out right away to fix my plumbing problem. Did such a good job I had them replace my water heater with a tankless system. Very happy!Matt the sales rep answered all my questions and made the process very easy! Staff called to let me know when crew would arrive and they were prompt and very efficient. I appreciated that they cleaned up after themselves and wore booties inside my house so they wouldn’t track in debris! They were awesome!Also had them replace my two air conditioning units and replace old ducting. Units work great, my air is and clean and circulates much much better through the house than it did before! Thanks Rafael and crew!
We have used Allbritten in the past, and got excellent service. This time was the same, just great professional and friendly service. Our air conditioner went out. Because of the lingering summer, we expected to have to wait a while for help, but they were amazingly prompt. We needed (and the reason well explained) a part not in stock, but it was here in a couple of days. They were right out to do the required work. In hot weather, this was very important to us and much appreciated. We will continue to rely on Allbritten for our air conditioner needs and would give them our highest recommendation.
As much as I don't like to review organizations and/or individuals via social media, I will gladly do so this time. We have been a customer of Allbritten for years. From regular services to the installation of a new unit in 2013, we have always felt the utmost comfort in dealing with them - from the friendly and courteous staff reminding us of our twice annual service dates to the excellent service and expertise of the various technicians. A particular shout out this October 2018 goes to Mindy and Chad. Mindy was so courteous we could see her smile coming through the telephone wires as we set up an appointment. Chad has always shown us his top notch experience and technical knowledge which was also the case this time. First class organization.
I love Allbritten because they are always helpful and prompt. They call and let me know what is going on with the rentals that I manage. Thanks
Michael C. Abdo
Daniel was on time and explained everything that he did and reason for some of the things done. He was very polite and cleaned up when he completed the job. He will be back in the spring to get ready for summer.
Juan C. was very professional and on time to complete my hot water reroute, thanks a lot!
Richard and Zack were very professional and polite, as they installed a new exhaust fan in my bathroom. As usual they cleaned up when the job was done. I’ll call again when I need other repairs. 😊👍🏻
Allbritten has been the place I’ve always called For all my heating and cooling Issues this past week I called them to come out for my air conditioner Jaime was my technician he went on my roof took pictures and video and showed me what the problem was. He didn’t just tell me but showed me this. company has been amazing for me and my family. Never need to call for a second opinion always know the technician are truthful and honest and here to help.
Marian Phipps Bankston
The service technician was very knowledgeable and had our a/c service up and running in no time! He also made suggestions as to how we can keep our costs down in the future. Our home is nice and cool again. Thank you Daniel B at Allbritten!
Carol Lynn Fiorentino
James arrived on time, did a fantastic job fixing the leak in my master bath sink, and made sue everything worked before he left.
Blake from Allbritten was professional, thorough, and friendly. My tenant (who's hard to please) was very grateful for his service. 3 weeks later, the AC is still blowing nice and cold. Better than it ever has. Thank you!
Stacie Del Carlo Selecky
We’ve had Allbritten for the past 3 years and have been very satisfied with their service and their technicians that have come. They have always been so courteous and very knowledgeable about our units and lets us know exactly what they will be doing for the day. Really like that about them!!👍🏼👍🏼. Yes, we recommend them for sure
OUTSTANDING SERVICE, Keal X and Juan R, worked to find the problem with my A/C. The unit would turn itself off for about four hours in the afternoon. After the second day I called and Keal X ran some test he found that the motor was overheating and the unit automatically shut down.It took a few days to have the same motor shipped from the Mid-west to Fresno. The day the new motor arrived it was installed. The entire system was rechecked and runs perfect.
Allbritten was professional and friendly. from the initial call I made that morning, till Richard B. left fixing our problem. This repair was done in the beginning of summer and out AC is running fantastic. Thanks Richard B. and Allbritten
Clare Peterson Hansen
My service guy, Mike, was wonderful. Very informative. I totally felt like he was there to help me and gave information that made me feel like he wasn’t there to upcharge me! I highly recommend!!!
Blake was my field tech for two properties on the same day. He was very professional, answered all questions, and provided me a complete review of both units. I highly recommend this company as as Blake for all your needs.
Blake was our field tech./ service man. He was very professional, answered all my questions, gave me a full review of both homes ac units. changed our filters, and was very efficient with his time. I'd highly recommend this company, as well as Blake for any of your needs.
Allbritten was amazing! Within an hour of contacting them, George arrived at my house. He was very friendly, polite, and courteous. He inspected my AC unit and was able to tell me the problem within 15 minutes. Within an hour after starting repairs I had cool air again! It is an absolute delight to have a company keep there word and not feel like I have been taken to the poor house. They are the only company I will use for my heating and AC needs in the future. Thank you George and Allbritten. As someone who has health issues it is an absolute comfort to know that they are only a phone call away from keeping the cool air going, because if it didn’t I would be much worse off and possibly even end up in the hospital. I have a feeling you treat all your customers like you treated me, and I felt like I was a priority.
Daniel is very profesional answered all our question and fix the A/C in a short period of time. We had a positive experience calling Allbritten.
Great service. Blake was awesome!
They did excellent job for my AC concerns...Thank you Michael and Cade
Barbara Ann Rippee
The tec. Who came out was Ryan G He was wonderful I just hope he will be the one who comes back to service our unit when needed. Barbara rippee
From start to finish this was one of the best experiences I've had from a customer service perspective. Within a few minutes of emailing the office regarding the fact that my AC had gone out a few days previous, I received a response text and was able to confirm a time and date for a service call - again, this all took place within minutes. During the service call Ian was able to diagnose the problem quickly and then sat down with me to go over my options. He was then able to do the work that needed to be done in a timely manner. I have to say that not only was Ian knowledgeable and helpful, he was very personable and a pleasure to work with. This was my first experience with Allbritten and I am incredibly impressed and have no hesitation in recommending them to anyone.
We had Allbritten come and fix our AC unit, Mike was very friendly and informative. They installed a new turbo200x in the unit. Our AC is working great now! Thank you for the quick and friendly service!
They were very fair, very friendly, very honest,and very knowledgeable. Getting that level of professionalism is not the 'normal' for me when dealing with ALOT of businesses in the Central Valley.But thats what I got from Allbritton!!!
Ryan G. Was who did our servicing for our a/c unit Completely professional and thorough when it came to my concerns about our unit gave me tons of information on where our degrees we’re going good affordable price with they’re 89 promotion going on right now would totally be a return customer if needed
We had some serious sewer problems. Jimi and his crew were on time, explained our options and completed the job as stated. Jimi was kind and considerate and a pleasure to have him do the workthanks Allbritten!
We have used this company before and had the same amazing service today as we did the first time. Chad was at our home last year and remembered exactly what he did and knew what needed to be done this time. The customer service of this company is outstanding, and is why we will continue to call them. Thanks again Chad!
Jeanie Fortner Whaley
The whole crew from Allbritten was fantastic. They installed new duct work and a new unit on our roof. The whole job took a week but every day we got a call alerting us that they were on their way and they arrived on time. Each worker was very courteous and friendly. The work environment was so pleasant. Thank you Allbritten for a job well done.
Great service. Prompt and thorough. Allbritten is a company I trust. Jimi the plumber could not have been more professional, polite or informative.
From the initial phone contact about my water heater problem on a weekend, to the end of the job, Allbritten was professional, polite and efficient. They came when they said they would on a Saturday, and called me first thing in the mornings to schedule the follow up appointments needed. They also called when the plumber was on his way to give me a time frame for his arrival. I never had to talk to a answering machine once. The plumber, James, was also very efficient and polite. It took some trial and error to diagnose the problem, but then the job was completed quickly. Thank you.
Ian did a great job fixing our AC. Very professional and informative, highly recommend Allbritten!
Our air stopped last night, I placed a message to Allbritten online, they responded first thing this morning, Service guys Pool Yang and Josue Nieves were here on time, very polite, very pleasant and professional. They had our motor replacement in stock on their truck and had us back in service in no time. The price was reasonable, we even used a coupon for $25,00 off. Will recommend them anytime.
Linda Worley Souza
Keal came out to check on a problem with one of our AC units. He was very personable and extremely professional and respectful of our house. He was very thorough and explained the problem and our options very clearly. We opted to replace and he was able to set us up with a Sales appt. the next morning. Very impressed with customer service and everyone we have dealt with at All Britten. Would definitely recommend this company!
They were very timely. They kept us informed on what the problem was and what they needed to do, and how much it would be. They did an excellent job. They were very pleasant and we would not hesitate to call your company again for any future problems.
a very nice person first of all, and very knowledgeable about his work. ask for Rayan hes your man.
Just had a new HVAC home system installed. Ronnie and Anthony both did an outstanding job, keeping me informed the whole way through. Attention to detail and friendliness was top notch. Looking forward to a quality system for years to come.
Called in on a Sunday after dealing with my home warranty with no success for two days, Allbritten was here within 30 minutes to fix the AC. Joe P. was extremely professional and sweated his but off in my attic fixing it within the hour. My 40+ week pregnant wife and two kids were ecstatic!
Daniel B did a great job as was very nice
Great, quick service. Appreciated the phone calls ahead of time and the quick turnaround to get someone out to look at our air conditioner on a 100 degree day. Jim and his assistant did the job quickly. They put on/take off their booties as they come in/out of the house and I appreciated that also. I would definitely recommend to others. Thank you!
Ian was an excellent technician. He was very professional, knowledgeable and thorough.
Great and professional service Highly recommend.Mechanics very acknowledging
Anthony And Sal were very professional and courteous they explained everything in detail they kept the workplace very neat and safe at all times. I would highly recommend Allbritten to anyone who is looking to get any AC or Heating work done.
Thank you Allbritten (ABC Cooling) for a quick and prompt response today for service on my AC unit. Service Tech Pool Yang was very friendly and arrived right on time. Very quick with the repair. I recommend this company to anyone. I had this company install my Central Air and Heat unit about 10 yrs ago, and a new water heater a few years ago. Very reliable company and great service! Thank you Pool Yang!
Allbritten personnel both on the field and at the office are always very polite! I called after hours and he was here quickly and solved the problem with my AC. I highly recommend Allbritten~
Justin and I hit it off like old friends. Extremely, knowledgeable, friendly and fair!
Keal was nice,professional, and very thorough servicing of our A/C. We have used Allbritton for 3 years now after purchasing our new unit from them. Everyone we have had contact with are always courteous and very professional. The service people are always prompt and the office always calls to let you know when they are on their way. I have tried other companies through the years but I have come to rely, trust and recommend Allbritton.
Susan Keller Turner
Just had my mom's ac/heating unit checked out. Allbritten technician, Mike S., was thorough and very professional. He explained what he did and answered all our questions. Would highly recommend Allbritten; especially their Guardian Maintenance package. Mike, you rock! Keep up the great work!
We bought a new fridge and needed the turn off valve to the water line replaced. By 2:00 pm that day everything was fixed. Very professional and kind. I was given an estimate right away and he waited for the part to come and it was delivered to him and he was able to repair the valve after that.
Julian was very polite and has great communication skills. He let me know what he was doing and why. Thanks Julian!
great service keeping my ac running... always on time
Several days ago, we replaced our 50 year old water heater. We had called Allbritten and asked them to send us a knowledgeable tech who knows about water heaters. We were sent Juan Cabrera. He answered our questions and made several recommendations. Our new water heater was installed very professionally. All our questions were answered and we enjoyed having him and his assistant in our home. We will ask for Juan Cabrera the next time we need a plumber.
John had one of the best presentations I had ever experienced. This guy is a pro, very informative on merchandise, financing, and specifications of the Carrier brand. If I didn't have a job I would probably apply there:)
Ian and Juan did a great job today. My Dad is their customer and a little hard of hearing. Both Ian and Juan were friendly, helpful, professional and explained eveerything they were doing. They answered all of his questions in a friendly and knowledgable way. He was very happy with their service. Providing real "peace of mind." Thanks for a job well done!
The techs arrived on time, were professional, explained everything well. I'm happy to recommend them and will use Allbritten again for my needs.
Thank you for being a reliable company and completing my service request within the time quoted! I will continue using your company.
The other day we were scheduled for our checkup service from Allbritten. Julian L. checked both our air conditioner and heating system. He spent time checking everything in the system and took the time to explain some questions that I had for him. He was very thorough and even called someone else to check something for me. Julian was very personable and completed the service by the book. He even went a step further and is ordering some rubber feet for the air conditioner to see if we can quiet it down a little. I appreciated his help and sincerity in trying to remedy a problem. Thank you Allbritten.
Just had our regular service appointment everything was great.
We have been with Allbritten for "years" and the relationship has always been fantastic. They call me to set an appointment twice a year so I don't forget routine maintenance and are always available to respond to problems. The inspections are always thoroughly explained so I feel I am getting "their drift" more often now!! Would recommend their business to any and everyone. Thanks Allbritten!
Their service is on time and they they call before they arrive
Anytime I have a plumbing need I called them and they’re out fast and efficient are always reliable
I have 3 experiences w Allbritten. One to fix my leaking toilet. The plumber did a very thorough job, replacing what broke, what is about to break,what is not working properly and cleaning up the interface between the ceramic bowl and the flooring. The other times were for heating and AC checkups and the techs were very thorough, professional. I have signed up w Allbritten again for twice yearly checkup
The plumber that came to our house was very nice and willing to make the replacement of the water heater very easy to adapt to. The time he took was reasonable and he explained every step he was going to take. Thank you for taking care of our issue promptly. I will recommend your company to anyone that asks me if I know of a company to help them.
Pool Y. showed up on time, knew what he was doing and got the job done with a minimum of fuss. He was very polite and professional.
Julian was very courteous and professional. He let us know what he was going to do, explained the results, and left us feeling confident that he was a highly qualified individual. I would recommend him without hesitation.
I didn't have a huge job, but a leaking toilet supply line had flooded my bathroom floor overnight and I needed it fixed. I called Allbritten a little after 7:30 AM and they got me scheduled for later that morning. As it turned out, a plumber became available earlier than my scheduled time slot and he had the problem fixed well before lunch. I was able to get back to work with only a few hours lost time. The plumber, Aaron, was friendly and thorough. He gave me an estimate before he got started, along with an explanation what he expected it to take to fix the issue. He also explained the worst case scenario and options should that arise. Fortunately it didn't go that far and he finished the job as he expected for the original estimate. I rate Allbritten highly for the quick response, getting the job done, charging a reasonable price and for friendly service from first phone contact to job completion. I would not hesitate to use them again.
The person who did the servicing of my heater seemed very competent and professional and explained everything to me.
The system they installed (a total SEAR 20) and their support is the best. Perhaps a little more cost but so worth the extra. We did get what we paid for and no regrets
Allbritten was the absolute best decision we could have made to replace our Heating, Cooling, Water Heater and Insulation for our house. From the initial conversation about what we wanted to get completed to after installation and checking to see how we are doing was so smooth and appreciated. I received a call each time they were on their way letting me know they were coming and when they'd be here. Installers came each day to take out old, install new and then seal everything up each day. Drop cloths were laid down so carpets were protected and were even vacuumed each day at the end. Employees were friendly, explained what they were doing along the way and did a fantastic job. I am 100% satisfied with Allbritten! Also ask about a PG&E rebate!
Patty Gilbreath Cox
Great service live the people and always dependable
Jim arrived as scheduled, went right to work after brief explanation of what he would be doing and expected duration. Thankfully our unit was working properly. Jim also advised us of R22 being phased out in 2020 and what that will mean for our unit. Avery courteous man.
just wonderful. Ian C came out for annual maintenance of He arrived on time and was very professional.A pleasure to work with this company
They were very helpful and able to come quickly and determine what was wrong with the furnace. It was quickly fixed for a reasonable price.
Excellent service. The dispatch service was fast and friendly, very efficient.The technician arrived as scheduled and took great care of us!
We have used Allbritten since we had our air/heating replaced. The customer service is excellent. Julian was very good. Went over everything with my husband. Would totally recommend this company.
I have been dealing with Allbritten for several years now and they are always on time and have given me very good service and there customer service staff is the best!!
Appt. was for between 3:00 and 7:00 p.m., they arrived at 3:20 and did a very thorough job! They never make me wait. Technician explained everything he was doing, what he found and what he fixed I would recommend to everyone to purchase the yearly maintenance package. I am one very happy customer!
James Sabourin was courteous, professional and cool!
Yesterday I contacted my friends Maureen and Jeff to come out to look at my Central Air, after Jeff looked at it and informed me that I needed to call a Central Air company. After they left I phoned Allbritten and left a message for them to call me. Natalie from Allbritten contacted me at 7:15 this morning, she gave me a choice of 8 - 9 am or 10 am - 2 pm. I chose 8 - 9 am. Mike arrived at 8 am looked at the Central Air repaired and replaced a couple of hoses, and made his recommendations. He was very personable and polite. He was done shortly before 9 am. Thank you Allbritten Heating & Cooling & Plumbing, you come to my rescue all the time.
Julian was extremely thorough and highly professional. Allbritten is well represented by him!
Mike to our house to check out our heater, had the problem identified in a timely manner, explained everything to me, and provided an easy solution to get my heater back up and running! I would highly recommend them! Very professional and friendly!
Jody Sager King
Kevin Michael Musso
We had a main drain plugged! With your help, things are clear and clean again. Thank you!
Allbritten's service technician are so polite, professional, and knowledgeable about their work!
Julian came today and did our heater service and was very professional. His partner, Matt was also a great guy. Very professional and polite. Definitely recommend.
Lisa De Orian
Customer service was excellent every step along the way. My phone call at 7:30am to say my heater was blowing cold air was greeted with a friendly, understanding voice. Service would be out today between 12-4 with a call to confirm when Travis was close by. I got a call at 12 to say he'd be there in 15 minutes. Travis arrived with shoe booties in hand (love that), asked pertinent questions, and climbed up on the roof. He took video and photos on his phone to show me problems with the motor and circuit board. I then asked about replacing the unit because of its age. Travis called Allbritten and a rep asked if I was available to meet. Travis stayed with me and continued to research pricing on parts so I had options of fixing my heater versus installing a new one. Jerrod came (booties in hand) and told me about different options for a new unit and how I could finance it for 60 months at 0%, if desired. I ultimately decided to purchase a Carrier 16 seer because that made the most sense due to the age of my unit. Travis wrapped up and said he'd see me after the installation to check things out. I really appreciated his advice and support throughout the process, along with Jerrod's expertise for the AC/Heating unit I chose. It is a pleasure to work with Allbritten!
Ryan was very pleasant and respectful. He was very professional while servicing our unit. He explained everything he did in detail. Thanks Ryan!!! 🙂
Amazing service every time I have needed them for my business and home. We just had our entire house repiped for hot water due to a slab leak. Jimmy and team were efficient, timely and clean!! They finished the job in under 2 days and no mess!
Jay Froman Sr
Needed an escrow certificate from Allbritten. James was on time and courteous as usual (he does my new home service under the program). He was efficient and personable. Explained everthing in detail. Thanks Guys!!
Great service. Installed and cleaned up in reasonable time. Jimi was very good to work with.
I was really pleased with the service I received from Chad and Allbritten. I would highly recommend them to anyone. Thanks!!
Fast, friendly, and informative! I will continue to use their service. Thanks Ryan!
I called Albritten yesterday evening and the phone was answered by a pleasant sounding helpful employee who empathized with me over the lack of heat. I was given an appointment for today between ten and two.I received a call before ten AM notifying me the technician was on his way. Pool arrived promptly. Started work right away to diagnose the problem.Once I learned the age of the unit and the problems, I agreed we had no choice but get it repaired. Pool worked for four hours nonstop.He was professional and courteous. I am grateful for great service, a coupon and most of all, heat. Thank you Albritten.
Excellent service & Technician was prompt & friendly. .
Excellent, consistent and reliable company to work with. I do my all my AC, Heat and plumbing with these folks.
Patti Lamanuzzi Benneyan
Ryan came and serviced my heating unit. I had an appointment and he was on time. He answered any questions I had, was polite and well mannered. I’ve been very happy with Allbritten.
The service tech was very knowledgeable, thorough, and customer service-oriented. That's unfortunately becoming more and more rare these days. He communicated clearly and did a great job.
Grace Lyall Richardson Bennett
11/29/17: Cheng was A++. He was courteous, thorough, patient (with all my questions), made sure I understood ratings of heater, blower, compressors, etc. Would recommend him personally to anyone and Allbritten to all. We belong to yearly maintenance program, so I rarely worry about problems. My husband and I are senior citizens and this is comforting. Thank you for always being there...Grace Bennett
Great service...we have had their service since purchasing our home. Always courteous and on time they are scheduled.
Allbritten has been our go to provider since 2011 when we bought our house. They come and service our A/C & Heater before the seasons change. The techs are very professional and explain every little step so you know what's going on. We wouldn't think of going to another company. I always fool with the techs asking how Jerry and Andrea are doing. Since I always hear them on the radio. They smile and say they are good.
Tammy G. Gallagher
They came to my Hm first & were very professional!
Jaime & Julian are awesome!! They are very professional and represent Allbritten well!
I have been a regular customer for over 5 years now.Chad always maintains my Furnace & Air Conditioning unit with the utmost care.He arrives on time with a cheerful smile and treats you like a friend not just a customer.
Myrna Uridge Zivanich
Fast and efficient service ! Have used this company for quite a few years and will continue to do so.
Very satisfied with Allbritten"s service. This is my third year for the maintence service and I renewed for the coming year, says it all.
Jonathon came to fix our sewerblockage. He came quickly and efficiently fixed the problem.He was so polite and patiencewith my 'helpful' husband.I can always count on Allbritten.
Nan Bristow Bader
I've always been happy with AllBritten. 27 years of excellent A/C service......my original A/C (1990)...and then my new A/C from Allbritten (2012) on a wonderful installment plan. Recently, Pool Yang serviced my rooftop A/C furnace for winter, and also last Spring......Pool Yang is very courteous and professional. He explained everything that he would be doing to make sure A/C was ready for fall/winter. After servicing the A/C he showed me pictures of the components he had checked for safety and function.....and cleaned or adjusted.He gave me option to sign up for my 2018 maintenance that day. (An additional plus: Pool treads lightly on the roof.)I highly recommend Pool Yang. A+
Hydronic Heating system copper lines burst and started flooding the house. Shut system done, drove to Albritten with video recording of the geyser. They had 20 yr pro Aaron at my house within 2 hrs, and after cutting out and blowtorch welding with new lines, new shutoff valves and pump. We are one happy household again. Thank you!
Eddie J. Harris
Lori Christensen Curtis
We were down both air conditioning units, and Allbritton was able to come quickly during a very busy time. All staff that we dealt with we knowledgeable, professional, and courteous. I would highly recommend Allbritton(and I already have) to anyone with air conditioning needs!
Used them for 20 years. Never a problem. Professional, reliable, NICE!
I am very pleased with the service provided by Allbritten. The service technicians are always extremely friendly and very competent. I have used other heating and air conditioning services in town and they always seem to find something that needs repairing. Allbritten rarely finds anything that needs repairing unless I call due to a specific problem and they always explain in detail what the problem is and how much it will cost to repair it. Great company and great service at reasonable prices.
We have been with Albritten for 4-5 years, each year, they come and visit twice for inspection. They service the heater and the AC as well as a house air filter system we purchased from them 5 years ago. We live in a Wilson home in Harlan Ranch, each of these homes also has a special air circulation system that runs 24-7 and periodically needs a cleaning of the metal filter. In the past, Albritten has serviced that filter along with the other 2 devices for no extra charge, this time they asked for another $60 to hose off this filter, we thought that was way too much $$$ so my husband will do that himself. Due to this additional $60 fee, I am shopping around to see who my neighbors use in hopes of finding a service that is more affordable. The serviceman was on time, polite and did a good job.
Les Van Meter
Allbritten installed a new HVAC system in our house in the first part of June this year (2017). It was a major job lasting 5-6 days. In addition to the HVAC, they replaced the duct work and added more insulation to the attic. The whole crew were prompt every morning and cleaned up at the end of their day. They were very professional and skilled. I would highly recommend them to anyone. Love my new system. It took us easily through this hot hot summer we all experienced.
Sharon S Boone
Barbara Bodey Bigelow
Customer service is Number One. Very professional and punctual. Very thorough service. I continue to use Allbritten because I know they have top-notch service at a fair and reasonable price!
Jessica McKenzie Wegley
Jaime definitely gets a 5 star rating!! He was extremely courteous, helpful, knowledgeable, and professional. We have called on Allbritten several times for AC/heating service and repairs and every single employee we have dealt with has been fantastic. Allbritten really is a great company. It's clear to me that customer service is of utmost importance to them. I highly recommend Jaime & calling on Allbritten!
We were very happy with the service. We have our system serviced twice a year. He was very helpful and cheerful and knowledgeable in his work.
Gracie Ramirez Tejeda
Very good reliable company.. They treated us well and now our new redesigned AC system works awesome..can't wait to see the saving next summer now that my house gets cooler way faster and stay cool.. Thank you guys
Friendly, professional service. Pool Y. came when expected. He explained what was going on with my HVAC unit and patiently discussed his recommendations. Very happy with the service.
James S. did a terrific job today replacing our garbage disposal and unclogging a nasty bathroom drain. He was very professional and efficient. He was also friendly and I enjoyed his sense of humor. Allbritten has been my go-to plumbing, electrical, and solar provider for over 3 decades.
Joan Mocettini Shimamoto
I want to thank Richard for his service call on our air conditioner. I appreciate that he took the time to explain what needed taken care of and what he did to make sure it still runs. He will be out in a few months to check out our heater, to make sure it is 'winter' ready. Please let Richard know that we appreciate the excellent service he gave us. Thank you!
Lana Woytko Murray Huther
Always good repair and customer service. They stand behind their work and pleasant to deal with
very courteous and efficient. Did the job nicely.
I just love Allbritten and the services they provide. All the techs that come out are very professional. I would highly recommend Allbritten to anyone!!!!
Rich N Virginia Hansen
We had our kitchen drain line back up at 7pm and they were out before 10am the bect morning and had us back in business in 20 minutes. Jonathan was very courteous and professional and we will use them again. Thanks.
Austin B. Anin
James came and did an excellent job fixing my water heater. He communicated exactly what he was doing and made it a great experience. Overall it was a great experience in an otherwise stressful situation. I highly recommend James to anyone looking for a great plumber.
This referral concerns an HVAC problem. We heard a strange knocking sound and water was leaking out of the unit... called Moly and she set-up an appointment for the next afternoon. I consider that outstanding scheduling during the busy season.The tech arrived when he was scheduled and he solved the problem quickly. He was very pleasant and professional. He did an excellent job explaining his diagnosis and a quick and proper repair. No one any where, any time, for any amount of money could have done the job any better or more efficiently.The TECH was an outstanding young man, very courteous and pleasant. We have been using Allbritten for several years for plumbing and HVAC problems and routine maintenance. We are very satisfied.Today a plumbing problem came-up at the ranch near Centerville so of course I called Allbritten. I say "of course" because we do not even consider calling anyone else and there is never any apprehension concerning a tech being on time, quality of work, being over-charged, ETC.Few things in life are as certain and pleasant as repairs by Allbritten. I strongly recommend them for any plumbing or HVAC problem...
The motor in our AC went out last night. Called Allbritten this morning they set me up an appointment with Ian. He was awesome, great customer service! Very knowledgeable, best part of all he got our AC fixed same day!! Highly recommended! 🌟🌟🌟🌟🌟
The Techs were on time and courteous. They knew what the problem was right away and fixed the problem accordingly. A quick and no nonsense kind of service. Reasonable pricing and quality service. I would recommend and call again without hesitation.
I had major plumbing issues. Aaron K. came to the rescue, explained my options and performed excellent service. I've used Allbritten services for many years and they have always provided great customer service. I highly recommend them.
James from Allbritten did a terrific job! Our main sewer line was clogged in the front yard & he figured it out right away. He listened to what we had to say about the issues we were experiencing, then went right to work! Poor guy, it was over 100 degrees outside but he never complained! We were extremely agreeable to the cost which he quoted to us up front -- before he started working -- which was honest & appreciated. I highly recommend Allbritten for any plumbing needs!!
I've had the pleasure of bi-yearly maintenance for 3 years now and have always felt that I've received quality service. Danny took the time to look into my questions regarding my thermostat that alleviated my concerns. He was professional in every sense of the word and I thanked him for it. He even helped me with my check writing as I'm handicapped. Thank you Danny, I'll put in a word for you. A raise could be possible in the near future.
Richard was time. He got quickly to work and allowed me to do my painting of the bedroom. He explained that all was good with the inspection. I will see Allbritten again for the next inspection.
Our AC unit quit working, a friend recommended Allbritten. David Guerra gave me an idea of what the problem could be ovet the phone and set an appointment for the next morning. The technician "Jaime" showed up the next morning, Nice guy, he explained everything he was doing so that I could understand. He had the unit up and running in a couple of hours. Thank You Allbritten, You Guy's are the Best !!
Allbritten has consistently provided outstanding service for the past 15 years.
Been using this company for years. Always great service. I call them for all my plumbing and air conditioner needs.
Great service by Danny. He was professional and prompt, listened to our questions and explained all aspects of the maintenance service! Would highly recommend this company!
Jim C came out to our place today to fix our AC unit and what a pleasant experience that was! He was very friendly, professional and on time. The problem was minimal but he fixed it in very little time and was so nice about it that we signed up for yearly service. I highly recommend Allbritten for your AC repairs.
Recommend them 100%. Very nice from the receptionist to the service person.
Jamie Kuhns Perillo
Danny F was out for our semi-annual maintenance. Allbritten called in advance to let us know that Danny was on his way. He arrived early during the window of time we were told someone would be here. He was friendly and knowledgeable. We'll recommend Allbritten!
Kevin Lee Jonas
Jaime was out to work on our HVAC. He is always punctual, calls within the time frame to give us updates on when he will arrive. Very intelligent and helpful; always has whatever part he needs to do the work required. He is an amazing asset to Allbritten and we are completely and thoroughly satisfied and happy that we are Allbritten customers.
Sylvia Wimberly Thompson
Ian was a very qualified technician. He was thorough in explaini g everything to me. He represented his company well.
Betsy Chavez Gonzalez
I appreciate the friendliness of all the staff. I've only had great experiences. Definitely recommend to friends and family.
Allbritten explained the type of service for my air conditioner. But I didn't expect the actual service I got. Pool the service man dusted, cleaned and washed out the conditioner. Pool also inspected the vents twice. What a great job!
Aaron was so personable, prompt and efficient when servicing our A/C unit.
Technician James Sabourin was spot on with his diagnosis. Fixed my water heater problems and was out the door in no-time. Thanks Letisha Willey for getting this pro out to fix our problem...
We had some plumbing that was incorrectly installed that created problems for us. Allbritten gave us our options, did the joy in a timely manned, and cleaned the area when finished. We appreciate their efforts
I had a plumbing problem and since I had used Allbritten in the past, I called them again. They scheduled a service call and followed up with a reminder call. James arrived first thing in the morning to begin. He was very polite and professional. He diagnosed the problem and explained every thing he was doing and why. I am very pleased with the work done and in the professional, and friendly way James handled the problem. I recommend Allbritten!
Today I had Allbritten come out to assess and fix a few plumbing problems on my house. James Sabourin was very professional and knowledgeable. He was able to determine the cause of each problem and what needed to be done to correct the leak/drip. One faucet that I thought there was no hope for he was able to rebuild and it works like new! He left everything clean and dry. I will definitely be calling Albritton again for future plumbing needs! Thanks James!!!
I've used Albritten for maintenance & repairs for several years & their service is impeccable. Our AC recently went out & they sent a tech out within 24hrs. Mario was excellent. A friendly, swift, efficient and professional HVAC repairman who took care of our problem right away & had our system back up & running in tip-top shape within minutes. Thank you Albritten & thank you Mario for your wonderful service!
We purchased our Heating and Air Conditioning system from Allbritten several years ago and have had it serviced by them previously. This years when I turned on the A/C for the first time we got no cool air thru the system. I called and they sent out Chad the same day. He arrived on time (early in their window) and did a swift and friendly service as needed. We have never been less than perfectly pleased with the equipment and service.
HAVE BEEN WITH ALLBRITTEN FOR MANY YEARS.....That should be enough, I would not be a satisfied customer if they didn't do a good job, backed up their work,and show up when they say they will...........thank you
Always good service and courteous gentlemen doing the hardstuff. Chad was very good, but I sure miss Issac. Job well done!
1 review 5.0 star rating 4/26/2017 • Updated review I originally posted this in March 2015, still holds true. Chad was here this morning for our bi-annual system check-up. See you in autumn Chad, or one of the guys :) In 2012 Reliable Raters performed an energy audit on our home and confirmed what we knew... our 1950s house leaked energy worse than a sieve. Reliable referred us to ABC / Allbritten Plumbing Heating & Air Conditioning to address the H/AC unit, windows, and insulation (or lack there of).Thank you Reliable Raters for that referral! Allbritten handled EVERYTHING!! ... They worked up three package options, handled all the financing, paperwork, and permits (no small thank you for that!), the contractors, inspections... EVERYTHING! including the old water damaged hall ceiling and walls.We had the H/AC unit and all windows replaced, and insulation installed, all for about the same cost as independant quotes we had received for just the windows.I do not know if that specific financing program is still available. But I do know that Allbrittan personnel will go to lengths to try to meet your needs.ALL of the personnel, administrative and service, have been wonderful - 100% pleasant, prompt, professional and thorough.And the proof is in the power bill ... down as much as 60% !!! If I could think of even more positive adjectives for ABC / Allbrittan personnel and service, I would certainly post them here.Teresa WybleBusiness Owner and Medical ProfessionalFresno, CA
Roy L Jobe
Allbritten has been in my family as long as I have had my air conditioner and I plan to keep them. I get better service now than when we had different company. They keep my unit clean and working to my satisfaction. I will never have anyone else do my unit but Albritten.
I have used Albritten for years for heating, AC, and water heater installation and service. They always provide great service. The technicians do a thorough job and explain everything. I highly recommend Albritten!
Allbritten did a fantastic job for our family when they upgraded our HVAC system. The workers put down protective runners in the work area and they did a quality job so we purchased a service contract. All of the employees who have come to our home are courteous, knowledgeable, prompt and always clean the workspace. so when we purchased a home as a rental we chose them for some of the tasks getting it ready for renters. The crew that came and did the HVAC inspection were prompt and did a great job telling us what needed attention and what was OK. We called Allbritten when we needed new sinks and faucets installed, again, it was a professional crew that did an outstanding job. And just recently I noticed the kitchen sink had a leaking trap issue. They were scheduled to come later in the day but the dispatcher Mindy found a crew that came out early and the job was complete before noon. Jimmi replaced the trap under the sink and it looks and works great. I know, you are thinking, it looks great! Its just a trap. I myself work out of town in the trades and you can tell when a man takes pride in his work. Jimmi takes pride in his work. The work space was clean at the end of the day and Jimmi was great at explaining and correcting the problem. Its like they say "you get what you pay for", we will use Allbritten again. Thanks for a great job. Conrad
Well....what do you do with no water for 24 hours in your kitchen sink? It wasn't like James was sitting around pondering this problem since Thursday (first service call). Nope, he got in his shiny...well, almost shiny truck and went to the parts store and got that darn faucet cartridge, came back on Friday and installed that little guy fast as you can. Well, I am here to tell you that the cartridge was not even the problem. Did that deter James? Not on your crescent wrench! He calmly said, "you need a new faucet". I told him to guard the dogs and off I went to buy a new faucet. I just met James on Thursday and I am leaving him in my house with my sweet baby (OK, not babies, but still) dogs and you know what? I knew he was totally trustworthy and it was OK. I got the faucet, he installed it, cleaned up the mess. Hallelujah...I have water! James was VERY conscientious, very polite, very professional. It was great. Next time, I am sure I can convert him to be a Dodger fan! Thank you James. You made an unexpected expensive situation bearable.
Great service by the Allbritten team, from the techs to the office personnel. knowledgeable,efficient, and friendly.
Ronald Vincent Porcile
Pool was on time, friendly and professional during his service call. We are very pleased with the service we receive from Allbritten.
Sarah Parker Sanchez
I am always so impressed and thankful for Allbritten! Very recently we have had an appliance repair man from a different company come to fix our washer and the difference in customer service, both on the phone and in person is night and day. All I could think this time was that I was so thankful that Aaron was a nice, normal, personable guy who was knowledgable to do his job and help me in a timely manner. Such a great relief! Thanks guys!
We had a water leak in the foundation. We had one plumber who was a friend of a friend come out and bid. It seemed outrageously high, so I called Allbritten. The plumber, Mack, came out and came up with a solution and a bid. It was MUCH lower! Mack started the next day and we were very happy with his work. More importantly was Mack's interaction with us. He always showed up when promised. He completely explained everything he was doing. He also always left our house as clean as we could have hoped for. After the work was completed, Mack reached out to make sure we were happy, which we also appreciated. Overall, though I hated to have to use any plumber for an unexpected event of this size, I was glad I had Allbritten do the job. We will use them again for sure.ThanksBrian and Leslie
Have used Albritten for various things around the house. Full house insulation and weatherizing, new HVAC and now replacing outdoor spigots. Mack arrived shortly after a phone call, from the office, to let me know he was on his way. Replaced the outdoor faucets and was on his way. Albritten may not always be the cheapest bid you can get but they will back their work and send proplerly qualified installers/service techs. Won't call anyone else.
IF YOU WANT A GOOD PROFESSIONNAL SERVICE, ALLBRITTEN THE BAREFOOT PLUMBER IS THE ONE TO CALL 559-292_4919.
Kelly Romine Fields
Carlos G. came to our home to do a annual service on our new system. He was so kind and polite, a definite asset to your company. We will for sure request him in the future for service if we can!
Jim was very professional and quickly diagnosed the problem with my furnace. It is the service and the staff at Allbritten that keeps me renewing my yearly service contract.
JoAnn Fair Wells
Philip was very punctual and explained what was wrong with my heater. When the part he ordered came in he returned to fix my heater. I have used Allbritten in the past and have signed up for service plan. Thanks Phillip and continue your great work ethic!!
Mario Torres was technician that performed by AC service today on both my home and a rental property that I have. Allbritten personnel have always been extremely helpful, courteous, and efficient in their jobs, and Mario maintains that level of performance. I especially appreciated his observation, while servicing the AC unit on the roof, that my rental unit had multiple roof tiles that had shifted and exposed the roof to the elements. I was able to replace the tiles and avoid some serious damage at the time of impending "bad" weather. Thanks again Mario for your exceptional service
Mary Jane Runyon
Aaron was able to squeeze in our water leak job at the end of the afternoon, freezing cold, and worked into the dark to find our leak and cap it off. He was really nice to work with, wasted no time, explained in detail our choices for the repair, gave a lot of options and now we have some decisions to make. I would highly recommend this company to anyone with plumbing issues and hopefully you will get Aaron to handle your call. Thanks Allbritten
Very professional service by James. Looked for the best solution to fix our plumbing issue and help us get a discount for the service we had done. We have used Albritten for two households for our heating and plumbing issues and they have always been very fair and thorogh in work being done.
We had Aaron K. install a new water heater for us. Excellent job, he was courteous ,professional, and did a great clean up job.Great work Aaron.
Chad the service tech was awesome. Fixed the problem in 10 min
Joseph C Walton
If you are thinking of putting a new air conditioning and heating unit in your home, Allbritten is the one to call. We called them because we needed this in our home and I hear them all the time on the radio. I gave them a call and by the very next day Jerrod was sent out to meet us in our home. He was so professional in explaining how a new AC & heating unit would help us and how much it was going to cost. Within a week the crew was at our home working and the project was finished in 5 days! The entire crew was so professional and a pleasure to be around. I couldn’t have picked a better crew myself! They were very clean, polite and fun to be around. I just wanted to thank them again for their beautiful smiles and most of all for wearing those blue booties in our house! I love my thermostat too! It can be controlled with a touch of one finger on my phone anywhere and anytime. I haven’t had so much fun since I was a kid at Christmas time!Thanks to the entire Allbritten crew! Now we can enjoy our warm house!
Jaime was very professional and polite. He took the time to explain everything to me which made me feel very comfortable. He and his assistant took about an hour testing and retesting my heater to make sure everything was okay and stressed that he did not want to replace something costly unnecessarily, which I really appreciated. I will definitely recommend Allbritten to my friends. Thank-you.
We had an afternoon appointment scheduled and received a call stating the repairman could come earlier. Within 30 minutes, Jaime arrived. Very courteous and very knowledgable. I explained issue and he began the work. He also was able to do my preventative maintenance that was scheduled later in the month. Highly recommend Allbritten for quickness of service, quality individuals to do the work, and great customer relations.
Fast, polite expert quickly assessed my issue, resolved it and was on his way. Great service, awesome provider!
Sharon Lee Bagdasarian
My water heater pilot light went out on Thanksgiving Day. We tried to restart it to no avail. When Mack got here, he knew exactly what the problem was and fixed it within an hour. We were originally scheduled between 4pm and 8pm, but got service at 11:00 am. That was great and we have hot water now. Yay!
Dee Dee Pierini-Bryon
James came to my house to fix my hot water heater. Very professional. Mindy @ the office called me twice to confrim my service call can confrim James on the way. Both are very profeessional and I would call and use Allbritten again and again. Which I have. James explained all the work he did - had me look at what be did and even re-lit the hot water to make sure I was up and running before he left. Very happy with the service call and experience. Thank you James & Mindy!
They do an excellent job. Weekend person on the phone not very good.
I've had allbritten service our unit twice a year for the past 5 years with excellent results and one repair (fan motor replaced). Carlos came out this fall and did the heater inspection for us and he did a very professional job.
Aaron did a great job for me , explained everything, even showed me how how to do some of the maintenance on my units . He's a real pro, and I will ask for him again . I was very happy with him and his service. Thank you . John Avila
I would like to thank Allbritten for providing excellent service to Fresno and the outlying areas. Dispatcher Melinda Platt and Kevin provided excellent swift and professional service. Kevin went above and beyond basic service to ensure that the repair was completed and that other pipes were in serviceable order. No hot water and Christmas feast to clean up are a bad mix!
Last year we hired Albritten to re-pipe our home and were extremely satisfied. I called them once again this week to have a drain unclogged, and got the same great service! Kevin and Mack did a great job, and we are very happy customers . Thank you Albritten!
Feeling lucky that the Allbritten serviceman (Mario) came over to service the heater today! He found and fixed a gas leak next to our heater and may have saved us all from an explosion or natural gas poisoning!!!!!!! #SoGrateful
Kristin Ann Peterson-Farmer
We had been out of town for 5 days only to come home to very hot weather and a non-working air conditioner. I called Allbritten at 11;11am and was greeted by a very professional person named Meagan. I was given a same-day appt; at 12:14 she was texting me to let me know a technician was on the way. He arrived within 30 minutes and was able to diagnose and fix the problem in about an hour for very little money. He was very nice and explained everything as he worked. I am very impressed with Allbritten and am very thankful I called!! Customer for life!!
Excellent service. Came home to no AC. Called at 4pm and had a tech here within an hour. Thankfully it was a simple fix! Will be calling again for routine maintenance on the system.
Heather Hartman Forcey
Thank you for the same day SUNDAY afternoon service. Your very nice tech got our AC up and running in no time. Based on the awful sounds the unit was making, I thought we were doomed for an expensive repair. After a quick part replacement, we are cool and comfortable.
Thank you so much Allbritton! Thank you for being so prompt in fixing our A/C unit on such short notice! Very important for this pregnant girl in this heat! Customer service from the office and technician was fantastic...highly recommend Allbritten :D
Ashleigh Wilkins Kelly
We called Thursday evening when our air stopped working, the earliest opening was Saturday between 8-12, we scheduled it. Dustin was here this morning at 8:05. He had our unit back up and running by 8:45. He was personable and professional. I will definitely be recommending your company to others. Thank you!
I just got my Ac installed the guys did a great job my pg&e bill was cut in half and I'm very comfortable in my house now all my room get cold :) so happy it fills like Alaska in my house now ❄️❄️❄️⛄️
Our air conditioner died on a Saturday afternoon. Allbritten had a technician at our house by 8:30 Sunday morning, and repair finished by Monday afternoon, for less than the original estimate! Excellent customer service from the office staff, as well. Thank you so much!
Andrea Unruh Johnson
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